Privacy Policy

Privacy Policy
Aesthetics By Leeloo
Effective Date: 3/21/2025
Location: Windsor, Ontario

At Aesthetics By Leeloo, we are committed to protecting your privacy and ensuring that your personal information is handled responsibly and in compliance with Ontario’s privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and, where applicable, the Personal Health Information Protection Act (PHIPA).

1. Information We Collect

We collect and store only the personal information necessary to provide you with professional skincare services, including:

• Personal Identification Information: Name, phone number, email address.
• Appointment and Service Records: Details of the services you have received, appointment history, and client notes.
• Medical and Skin History: Information regarding allergies, skin conditions, medications, or past treatments (only as required for skincare treatments).
• Payment Information: We operate as a cash-only business and do not store credit card or banking details.
• Consent Forms: Signed forms for treatments and retail product purchases.
• Photos (if applicable): With client consent, we may take before-and-after photos for treatment tracking purposes.

2. How We Use Your Information

Your information is collected solely for the following purposes:

• Scheduling and managing your appointments.
• Providing personalized skincare treatments and recommendations.
• Ensuring the safety and effectiveness of treatments.
• Contacting you for appointment reminders, special promotions, or important updates (with your consent).
• Compliance with professional and legal obligations.

3. Information Sharing & Security 

We do not sell, rent, or share your personal information with third parties, except in the following cases:

• If required by law or regulatory authorities.
• If necessary for medical or emergency situations.
• If you have provided explicit consent to share your information for referrals or collaborative treatments with other professionals.

All personal data is securely stored and protected against unauthorized access. Paper records are kept in a locked location, and digital records are password-protected and encrypted where applicable.

4. Your Rights & Access to Information

You have the right to:

• Request access to the personal information we have on file.
• Ask for corrections to inaccurate or outdated information.
• Withdraw consent for certain uses of your data (except where required by law).
• Request that we delete your records (subject to legal retention requirements).

Requests regarding your personal information can be made by contacting us at Info@AestheticsByLeeloo.ca.

5. Data Retention 

We retain client records for a minimum of two (2) years from the date of your last appointment, or longer if required by professional or legal regulations. After this period, records are securely destroyed.

6. Updates to This Policy 

We may update this privacy policy as necessary to reflect changes in our business practices or legal requirements. Any updates will be posted on our website www.AestheticsByLeeloo.ca and available upon request.

7. Contact Information

For any privacy-related concerns, questions, or requests, please contact us at:
Aesthetics By Leeloo
Address: 2776 Allyson Ave, Windsor, ON N8W 5S8
Email: Info@AestheticsByLeeloo.ca
Phone: 647-216-4636

By booking an appointment or receiving services from Aesthetics By Leeloo, you acknowledge that you have read and understood this privacy policy.

Last Updated: 3/21/2025